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Our Refund Policy is applicable only in the case where money being charged to your card/ bank account and a Recharge is not delivered within 24 hours of your completion of the transaction. All other sales of Recharge at zoliday.com.com are considered final with no refund or exchange permitted. Please refer our Cancellation Policy for additional details. If you feel that your transaction is applicable for refund, then you can send an email to our support team firstname.lastname@example.org. In your email, Please include the following details - Name, College name, facebook profile link, Transaction date ,mobile/DTH/Datacard number , operator name ,Recharge value, Mode of Payment. If it is found that your transaction satisfies our refund criteria, then you will be refunded the money within 20 working days from the date of receipt of your email.
A transaction is said to be completed at zoliday.com.com if both payment and recharge are done for the details provided by the user. Once a transaction has been completed there is no provision for cancellation. All completed Recharge transactions for Mobile/DTH/Datacard are considered final with no refund or exchange permitted. We do not take any responsibility for recharge done for an incorrect mobile/DTH/Datacard number.